Return & Cancellation Policy

Welcome to Triumphant India, manufacturer of high-quality industrial roller systems. Our goal is to ensure complete customer satisfaction with every purchase. Please review our return and cancellation policies below.

Return Policy

At Triumphant India, we are committed to providing you with top-quality products. If you are not entirely satisfied with your purchase, we are here to assist you.

Eligibility for Returns:

  • Items must be returned within 30 days from the date of receipt.
  • The item must be unused, in the same condition that you received it, and in the original packaging.
  • A receipt or proof of purchase is required to process the return.

Non-Returnable Items:

  • Custom-made products.
  • Items that have been used or damaged after delivery.
  • Any item not in its original condition, or any item that is returned more than 30 days after delivery.

Return Process:

  1. To initiate a return, please contact us at arun.triumphant@gmail.com with your order details and the reason for the return.
  2. Once your return is approved, we will provide you with instructions on how to send the item back to us.
  3. Customers are responsible for return shipping costs. Shipping costs are non-refundable.

Refunds:

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Cancellation Policy

We understand that sometimes plans change and you may need to cancel an order. Our cancellation policy is as follows:

Order Cancellations:

  • Orders can be canceled before they are shipped. Once the order has been shipped, it cannot be canceled, but you may return it according to our Return Policy.

Cancellation Process:

  1. To cancel an order, please contact us as soon as possible at arun.triumphant@gmail.com with your order details.
  2. If the order has not been shipped, we will cancel it and process a full refund.

Refunds for Cancellations:

  • If your order is canceled before shipping, we will process your refund within 5 business days of the cancellation request.

Changes to Orders

If you need to make any changes to your order, please contact us immediately at arun.triumphant@gmail.com. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order is in process.

Contact Us

If you have any questions about our Return & Cancellation Policy, please contact us:

Thank you for choosing Triumphant India for your industrial roller system needs. We appreciate your business and are committed to providing you with high-quality products and exceptional customer service.

This policy is subject to change without prior notice. Please review it periodically for updates.